What we can help with
Your files didn't arrive
First, check your spam or promotions folder — automated delivery emails sometimes end up there. If they're not there, email us with the address you used at checkout and we'll resend everything straight away.
You want a refund
Email us within 30 days of purchase with the email address you used. No form, no explanation needed. Full details on our Refund Policy page.
A question before buying
Ask us anything about what's included or whether it's the right fit for your situation. We'd rather tell you honestly that it isn't than sell you something you don't need.
A problem with a file
If something won't open or looks broken, tell us which file and what device you're using, and we'll sort it out.
Response times
We reply to everything within 24 hours, usually much sooner. If you haven't heard back within 24 hours, check your spam folder — our reply may have landed there.
Business details
Daniel Štipčák
Poznaňská 2462/3, 616 00 Brno – Žabovřesky
Czech Republic
Business ID (IČO): 17178959
Registered in the Czech Trade Register as a self-employed person (fyzická osoba podnikající)